FAQs

Unfortunately, to navigate around the property you will mainly need to walk up and down staircases. As such, we would not consider The Water Mill wheelchair friendly, we would also suggest to our guests that our property is not suitable for those with mobility issues due to some steep and narrow stairs in the mill.

No, we can provide a hot tub for an additional charge. We have now bought a brand new, 7 seater luxury hot tub for the property. It includes mood lighting and an ice compartment/ drinks holder attached to the side – perfect for ultimate relaxation. 

Total costs for our hot tub to be set up during your stay would amount to £195.00. Contact us today to organise this final touch.

Yes - we have previously had deliveries from Ocado, Morrisons, Sainsbury's, and Tesco.

Yes, we have two local pubs, all of which have walks to and from the property:

1. The Knockerdown Pub, Carsington
2. The Olde Gate Inne, Brassington 

We also recommend another pub a short drive from the mill called the Bentley Brook Inn. For further information, please request our Pub Walk document, alternatively all the information you will need including a step-by-step guide to the pub and back (map included) will be provided at the property.

Yes, we would recommend Tissington Trail, Carsington Resevoir, Dovedale, Bradford Dale, Mill Dale, and Lathkill Dale. Although there may be slopes at times, it would not involve anything too strenuous.

Yes, we provide one travel cot and one highchair at the property. Please note children are to be supervised around the property at all times due to steep staircases and exposed historical features. 

Please note that if you are affected by local or national lockdowns/ government restrictions, we will look to reschedule your holiday to a later date of your choosing, free of charge. Should you not wish to reschedule, we can provide a refund.